Privacy Policy
This Privacy Policy ("Policy") governs the collection, use, and disclosure of Personal Information by Opay Technology Limited (trading as "Opay"). In this Policy, "Opay," "we," "us," or "our" means Opay Technology Limited, and any reference to "you" or "yours" refers to you. Opay respects your rights to privacy and is bound by its obligations under the NZ Privacy Act.
We collect and use your Personal Information to provide you with access to our websites, app, social media channels, products, and services ("Services").
Your Privacy Rights
Opay is committed to complying with its obligations under the Privacy Act 2020 ("Privacy Act") when dealing with your Personal Information. Any Personal Information you provide to us will be stored, used, and disclosed by Opay in accordance with this Policy. If you have any questions regarding this Policy or wish to access or amend the Personal Information that we hold about you, please contact our Privacy Officer at daniel@opay.nz.
Acceptance of this Privacy Policy
By accessing or using our Services and/or providing us with your Personal Information, you acknowledge that you have read and understood this Policy and authorize us to collect, hold, use, and disclose your Personal Information in accordance with this Policy. This Policy is in addition to any other applicable terms and conditions that may apply to your relationship and/or engagement with us, including our Terms and Conditions available here.
Amendments to this Privacy Policy
We may amend and update this Policy from time to time by posting a revised version on our website or otherwise notifying you through our Services. Any changes will apply from the date we post the updated Policy on our website or through our Services. If we make any significant changes, we will endeavor to provide you with reasonable notice of such changes through our website or via other means such as email. By accessing or using our Services after such notice period, you will be deemed to have accepted the updates to this Policy. If you do not agree to any change, you must immediately notify us and cease accessing our Services.
How and What Type of Information We Collect About You
Your Personal Information will be collected and held by Opay, 5 Darlington Road, Miramar, 6022. We collect Personal Information in order to manage, market, and conduct our business, provide our Services, and meet our legal obligations. Depending upon the nature of your relationship with us, the type of Personal Information we collect and hold may include:
Who We Collect Personal Information From
We use different methods to collect your Personal Information. We will generally collect Personal Information directly from you (e.g., through information you submit through the Service or through correspondence that you submit to us). However, we may also collect Personal Information:
When you access our Services, we may collect information that is sent to us by your device. Generally, this information is not personally identifiable data, but to the extent that it is considered Personal Information for the purposes of the Privacy Act, we will comply with our legal obligations under any such law or regulation when processing that information. You are not required to provide us with your Personal Information. However, if you choose not to provide Personal Information to us on request, we may be unable to provide certain Services to you, or it may affect the functionality of our Services.
How We Use Personal Information
We collect, hold, use, and disclose your Personal Information for the following purposes:
Who We May Disclose Your Personal Information To
We may disclose your Personal Information to:
If we disclose Personal Information to a third party outside of New Zealand who uses that information for their purposes, we will ensure that such a third party is subject to comparable privacy laws to New Zealand or is required to protect the Personal Information in a way that is comparable to New Zealand's privacy laws.
Access, Correction, and Retention of Your Personal Information
You agree that any information you give to us will be accurate, correct, and up to date, and you will inform us if any of your Personal Information changes to ensure that the details we hold about you are up to date and correct. You can update your personal details at any time through your customer account or by contacting us at contact@opay.nz. You are entitled to access the Personal Information we hold about you and to request that we amend it if it is incorrect. If we are not willing to correct errors that you have identified in your Personal Information, you may request that we take reasonable steps to attach a statement to the Personal Information noting the correction sought. We will only retain your Personal Information for as long as it is required to achieve the purposes set out in this Policy or as otherwise required by law.
Security of Information
We take reasonable steps to protect Personal Information from misuse, loss, and unauthorized access, modification, or disclosure. Although we take reasonable steps to ensure Personal Information held by us (or on our behalf) is protected and held securely, we do not make any warranties in relation to the security of any information you disclose or transmit to us, and we are not responsible for the theft, destruction, or inadvertent disclosure of your Personal Information where our security measures have been breached. Any transmission of Personal Information is conducted at your own risk.
Where We Hold Your Personal Information
We use third-party cloud service providers, such as CrazyDomain, to store data on our behalf. Those providers are generally based in Australia and NZ.
Cookies
"Cookies" are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses. Like many other websites on the internet, we use Cookies and other third-party web tracking and analytic tools to collect and track information about you when you are using our Service for the purposes of:
If you do not wish to allow Cookies, you may change your browser settings to disable Cookies. However, if you disable Cookies, some parts of our Services may not function properly.
Links to Other Websites
Our Services may have links or references to third-party websites or material. This Policy does not apply to those websites, and any information collected by such third parties is governed by that third party's privacy practices or policies. We accept no responsibility or liability for the content or privacy practices of any third-party website or App.
How to Contact Us
If you have any queries or concerns about this Policy or our handling of your Personal Information, please contact our Privacy Officer at Opay Technology, 5 Darlington Road, Miramar, Wellington, NZ 6022, or by emailing us at contact@opay.nz.
Last updated: October 2023